Returns Policy

I gladly accept exchanges of clothes and accessories

Contact me within: 3 days of delivery

Send items back within: 14 days of delivery

I don't accept returns of dolls or cancellations on bespoke orders once the process has started

But please contact me as soon as possible if you have any problems with your order.
I will endeavour to be as flexible as possible

Conditions of return

Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. I will photograph each order.

Processing time

The time I need to prepare an order for dispatch varies. For details, please contact me.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.